Date and time
Location
Virtual event
This meeting will be held virtually or has a virtual attendance option.
Sign in to your MyAUPE account to access the virtual meeting details and link for this meeting.
About this event
Basic Conflict Management.
Two-week course; complete at your own pace
This course focuses on basic conflict management skills. The class offers an opportunity to learn about yourself when it comes to facing conflict both in and out of the workplace. It approaches effective communication as a strategy when it comes to conflict. Learn about effective questioning and non-violent communication. Assess conflict management styles and develop strategies to approach conflict.
Note: While this course will provide tools for conflict management, we will not be focused on your individual conflict scenario during the course.
Prerequisite: Introduction to Your Union
This course utilizes:
- Readings
- Videos
- Quizzes
- Games
- Discussion boards
- Interactive activities
Setup: This online course can be worked through at your own pace and there will be a facilitator in the course with you. You will have two weeks to complete. After the final date if you have finished all course content and posted to the discussion boards you will receive your completion certificate.
Learning outcomes:
- Describe conflict in the workplace.
- Recognize how your own perceptions of conflict may influence how you deal with conflicts.
- Relate how conflicts are made up of stories.
- Connect our identity makes up our diversity and approach to building relationships.
- Identify the role of communication in conflict.
- Develop a range of interpersonal communication skills for handling conflicts.
- Discover various conflict management styles and their strengths and challenges.
- Compare various strategies to prevent unhealthy conflicts.